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Helpdesk Team Leader - Omni-Channel

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Hargreaves Lansdown Asset Management Limited
Full Time position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Position: Helpdesk Team Leader - Omni-Channel Support
A leading investment platform in Bristol is seeking a Helpdesk Team Leader responsible for leading a team of customer service advisors. You will drive exceptional client service to support 1.8 million clients, ensuring efficiency and adherence to service delivery targets. Ideal candidates will possess team leader experience in customer service settings, complemented by strong analytical and problem-solving skills. This role provides opportunities for professional development and includes a range of employee perks like hybrid working options and a discretionary annual bonus.
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