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Customer Communications Lead, Digital Engagement; Hybrid

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Pontoon
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Communications Lead, Digital Engagement (Hybrid)
A major UK financial services organisation is looking for a Customer Communications Assistant Manager to join their Digital Engagement Team. This hybrid role in Bristol involves delivering compliant customer communications that help clients make informed decisions. Key responsibilities include drafting content, coordinating with stakeholders, and ensuring regulatory alignment. The ideal candidate will have strong writing skills and experience in customer communications, with a passion for improving customer outcomes.

Be part of an innovative team transforming customer experiences.
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