Customer Service Representative; Travel Industry
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-03-02
Listing for:
FlexPath Travel
Full Time
position Listed on 2026-03-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry
. This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.
As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.
Key Responsibilities- Respond to customer inquiries via phone and email
- Assist clients with travel planning, reservations, and general questions
- Provide accurate information regarding destinations, policies, and procedures
- Maintain clear and professional communication with clients
- Follow company guidelines and service standards
- Document interactions and updates as needed
- Strong communication and interpersonal skills
- Customer service experience preferred (not required)
- Ability to work independently and manage time effectively
- Comfortable using computers, email, and online systems
- Detail-oriented with a positive, solution-focused attitude
- Interest in the travel industry is a plus
- Training and ongoing support
- Flexible work options (part or full time)
- Growth opportunities within the travel industry
- Supportive and collaborative team environment
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