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Temporary Customer Service Representative

Job in Bristol, Bristol County, BS1, England, UK
Listing for: NEW MEDIA CONCEPT SP. z o.o.
Full Time, Seasonal/Temporary position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 13.5 GBP Hourly GBP 13.50 HOUR
Job Description & How to Apply Below

Job Overview

Location: Bristol
Pay: £13.50 per hour + holiday pay accrual
Duration: 3 months
Hours: 37.5 hours per week, rota basis.
Shift Times: Monday-Friday: 7.30am - 4.00pm or 9.30am - 6pm
Requirement: Valid DBS certificate
Start: Immediate availability essential

About

The Role

We're looking for a personable, proactive, and adaptable Customer Service Representative to support the day-to-day processing of visa applications and renewals
. You'll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit.

What You'll Be Doing
  • Greeting and assisting customers throughout the application process
  • Supporting applicants with completing and checking forms
  • Collecting biometric data and required documentation
  • Following structured administrative and filing procedures
  • Using a computer‑based system to guide workflow
  • Handling customer queries and complaints with diplomacy and confidence
What We're Looking For
  • Proven experience in a customer‑facing role
  • The ability to stay calm and professional under pressure
  • A can‑do attitude and willingness to go the extra mile
  • Experience working in a fast‑paced, collaborative environment
  • Strong communication skills and a patient, supportive approach

A valid DBS certificate is required as part of the screening process.

Interested?

Please get in touch as soon as possible for more information. You'll be joining a supportive, hardworking, and friendly team.

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