2nd Line Support Specialist — Fast, Customer-Focused Resolutions
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-06-08
Listing for:
Occupop
Full Time
position Listed on 2026-06-08
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Occupop is seeking a Line Support Specialist in Horsham to handle escalated customer enquiries across phone, email, and webchat. You will be responsible for diagnosing and quickly resolving faults while ensuring excellent communication with customers.
The ideal candidate will possess strong technical problem-solving skills, attention to detail, and the ability to remain calm under pressure. Benefits include 25 days holiday, flexible working arrangements, and company events.
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