French Bilingual Customer Service Administrator

Neon Talent Solutions is excited to be working on behalf of our client to find a French-Speaking Client Services Advisor (Bilingual Customer Service Advisor) to join their Bilingual Customer Service team on a Hybrid working basis, full time, permanent basis in Bristol.
What’s Available To You
SALARY: upto £27,500 per annum + Annual Bonus
 
* Life Insurance
 
* Medical Insurance
 
* Company Pension
 
* Health & Wellbeing Programme
 
* Based in Central Bristol with great transport links nearby
 
* Hybrid working model (3 days per week in the office)
About

The Role of French-Bilingual Client Services Advisor
As a Client Services Advisor, you will play a key role in supporting French-speaking business clients, acting as a trusted point of contact and ensuring a consistently high standard of service. Working within a collaborative team, you will help resolve enquiries, coordinate solutions and maintain accurate records whilst building positive client relationships.
 
* Deliver a professional and responsive service to French-speaking business clients via telephone, email and written correspondence.
 
* Act as the first point of contact for client enquiries, taking ownership through to resolution wherever possible.
 
* Build strong working relationships with clients and internal stakeholders to ensure a seamless customer experience.
 
* Maintain accurate records and documentation, ensuring all information is updated and managed effectively.

Working Hours:

9.00am - 5.00pm | Monday to Friday
What You Will Bring
You will be fluent in French, both spoken and written to a professional standard.
MUST HAVE previous experience in communicating in both written & verbal formats to FRENCH SPEAKING customers.
 
* Previous experience within a customer service, client services, account management, business support or professional services environment would be beneficial.
 
* Strong organisational and prioritisation skills with excellent attention to detail.
 
* Confident communicator with a focus on delivering outstanding customer service.
 
* Adaptable, team-oriented, and capable of working independently.
 
* Familiar with MS Office applications and able to maintain accuracy in data entry.
If you are a motivated, customer-focused individual with a passion for delivering high-quality service and a desire to develop your career, we would love to hear from you