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Senior Complaints Investigator: Fair Outcomes Leader

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Bank of Ireland
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below

The Bank of Ireland in Bristol is offering an opportunity for a Complaint Investigator to make a difference for customers by managing complaints and ensuring timely resolutions. In this hybrid role, you will lead investigations, support the Customer Relations Team, and make key decisions that enhance customer experience.

Successful candidates will have strong analytical, customer service, and leadership skills, with no specific educational requirements. The role offers the opportunity for flexible working and various employee benefits, including generous leave policies.

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Position Requirements
10+ Years work experience
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