Receptionist​/Telephonist

Job Introduction

We are currently recruiting for a polished and articulate individual to take on the role of Telephonist / Receptionist for our Toyota dealership in Bristol, Patchway.

The hours of work are Monday to Friday, 8am to 5pm (1 hour lunch break).

• Receive inbound telephone calls and directing onto the appropriate department
• Ensure customer messages are passed on and responded to in a timely manner
• Supporting the departments with customer events and promotions
• Some ad hoc/administrative duties

• You will have experience in a customer service environment, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to speak to new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and customer-orientated approach to their role
• A strong desire to provide the best customer service possible for the first impression of our dealership

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events