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Hybrid CX Support Specialist – AI-Driven & Feedback
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-07-24
Listing for:
Todaytixgroup
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Today Tix Group is seeking a thoughtful Customer Experience Support Specialist in a hybrid NYC role. You’ll handle chat, phone, and email support across our brands, serve as a frontline agent, and contribute meaningful feedback to our chatbot and product teams.
The role includes a structured onboarding period and ongoing performance feedback. Qualified candidates must be based in the greater NYC area, with 1–2 days in the office weekly and a schedule that covers weekends.
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