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Pension Member Experience Specialist

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Gallagher
Full Time position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below

Gallagher Benefit Services is hiring a Customer Service Associate to join our team and deliver a first-class member experience. You will be the first point of contact for members with pension scheme questions, guiding portal management and benefits information with professionalism.

You'll handle queries via phone and live chat, manage follow-ups and escalations, ensure accurate records, and work within FCA and GDPR guidelines.

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