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Customer Repairs & Service Coordinator; Right-First-Time

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Daniel Owen Ltd.
Seasonal/Temporary position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 17 GBP Hourly GBP 17.00 HOUR
Job Description & How to Apply Below
Position: Customer Repairs & Service Coordinator (Right-First-Time)

Daniel Owen Ltd. is seeking a Customer Support Officer for a temporary ongoing contract based in Luton. The role offers £17.00 per hour and focuses on frontline support for responsive repairs, aiming for right-first-time completions and high-quality customer service.

You will handle customer reporting of repairs via telephone, diagnose issues with skilled questioning, and ensure accurate end-to-end processing of work orders including job raising, classification, prioritisation and scheduling.

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