ELearning Coordinator

Please  to access our Privacy Notice which explains what personal data we collect from you along with how we hold it and use it in connection with our recruitment process.

Full details of the job.

Vacancy Name

Vacancy Number

Vacancy Number VN2841

Location City

Location City Bristol

Employment Type

Employment Type

Permanent

About us

We’re a friendly, DfE accredited, Ofsted outstanding training company providing apprenticeships, professional development and the DfE’s ‘Golden Thread’ (trainee teachers to school Executive Leaders). We are adaptable, collaborative, and genuinely value the work we do to support the education sector, as much as our trainees do.

Our people are at the heart of our business and our passion and commitment to education is what drives us. As a result, we have seen incredible growth over the last few years both nationally and internationally.

We aim to be an employer where everyone can be themselves, do their best in an inclusive working environment and where all colleagues can thrive and reach their full potential. We want to attract, develop and retain individuals with different experiences, backgrounds and perspectives.

About the job

Responsibilities will include but are not limited to:

Provide first line support for enquiries via phone,ticket sand live chats. Supporting participants,associates and head office colleagues.

Be an expert in at least one of our core programmes.

Preparing for programme intake launches by collaborating with stakeholders and meeting tight deadlines.

Providing technical support for ad hoc zoom meeting and webinars, as well as editing recordings to meet GDPR legislations.

Work on strategic projects throughout the academic year

Uphold our core values of Striving for Excellence, Act with Integrity, Working Together and Inspire Learning.

About you

Experience of working in a customer service and/or administrative role is essential, education or IT experience desirable.

Reliable and hardworking with excellent customer service manner, both written and spoken

Be highly IT competent.

Be an active problem solver and a quick learner.

Resilient under pressure – able to remain focused in the face of multiple competing priorities and ensure key deadlines.

High degree of personal pride in own and company work, constantly striving to improve.

What we Offer

• 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays
• Health Cash Plan, once you’ve passed probation, which includes access to a private GP
• From day 1, free life insurance covering up to x4 your salary
• We’ll both add money into your pension pot after 3 months
• Choose what flexible benefits you want after you’ve passed probation – this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn
• Learning and development opportunities
• Volunteer days – 3 paid volunteer days a year, with 2 dedicated to Education

By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.

Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.