Head of Customer Insight & Continuous Research
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-08-08
Listing for:
Stryker Corporation
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Motability Operations in Bristol leads the Continuous Research Programme to convert customer feedback into actionable insights shaping business decisions and improving outcomes. You will drive the Voice of the Customer, Customer Satisfaction Index and HEARTbeat initiatives within the Customer Insight & Analytics team, ensuring evidence informs both strategy and operations.
The role emphasizes collaboration with stakeholders, research partners and Data Science to automate reporting, promote best
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