Service Delivery Team Leader – Customer Success & KPIs
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-08-12
Listing for:
Jobs for Humanity
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Lancer Scott, based in Bristol, seeks a Service Delivery Supervisor to support the Head of Service Delivery and run a Contract Support Team, delivering high-quality customer service and achieving SLA/KPI targets.
Responsibilities include monitoring calls, coaching staff, logging data in the CAFM system, and coordinating with Account Managers and supply chain partners to meet contract requirements and timelines.
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