Part-Time Customer Service Advisor (Driver Care

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

We're looking for enthusiastic and customer-focused individuals to join our Driver Care team in Lyde Green on a part time basis.

This is a great opportunity if you enjoy helping people, solving problems and working as part of a close-knit team. Every day is different, and you'll play an important role in making sure our customers receive the help and support they need.

The role is ideal for anyone looking for part-time hours that fit around family commitments, studies or other responsibilities.

What you'll be doing

• Speaking with customers and responding to queries by phone and other communication channels
• Taking ownership of customer issues and seeing them through to resolution
• Keeping customers updated and managing expectations throughout the process
• Investigating and resolving complaints and service issues
• Recording customer interactions accurately on our systems
• Following up on customer feedback and outstanding actions
• Mak...