Customer Services Coordinator

Customer Care Coordinator Hungerford, Berkshire £26,000 - £27,000 per annum Hybrid Working Available (2 days WFH after training) 12-Months temp Full-Time An exciting opportunity has arisen for a Customer Care Coordinator to join a successful and well-established organisation based in Hungerford on a 12-month temporary contract This role is ideal for an organised, customer-focused professional who enjoys working in a fast-paced environment and takes pride in delivering excellent service.

The Role As a Customer Care Coordinator, you will play a key role in supporting customers and ensuring all enquiries are handled efficiently and professionally. You will be liaising with customers, contractors, and internal departments, coordinating activities and providing administrative support to ensure a smooth customer journey.

Key Responsibilities Managing customer enquiries via telephone and email Coordinating and scheduling appointments and visits Liaising with internal teams and external contractors Updating and maintaining customer records and databases Monitoring progress of customer issues through to resolution Providing general administrative support to the Customer Care team Ensuring excellent customer service is delivered at all times About You The successful candidate will have:
Previous administration, coordination, or customer service experience Excellent communication skills, both written and verbal Strong organisational skills and attention to detail The ability to multitask and manage a busy workload Confidence using Microsoft Office and internal systems A proactive and positive approach to work Strong problem-solving skills and commitment to customer satisfaction What's on Offer? Salary of £26,000 - £27,000 Hybrid working (up to 2 days from home once fully trained) Friendly and supportive team environment Full-time hours:
Monday to Thursday: 8:30am - 5:00pm Friday: 8:30am - 4:30pm Immediate opportunity to join a respected and successful business

Start Date:

Mid to Late September If you are a highly organised administrator or coordinator looking for a fantastic fixed-term opportunity in Hungerford, we'd love to hear from you.