Service Administrator

Juice Recruitment are delighted to be supporting our fantastic client based in Gloucester with their search for a Service Administrator on a full time permanent basis. This is an excellent opportunity if you have 6-12 months office experience and looking to venture into a new challenge! DAY TO DAY:
Handle client communications, ensuring a high standard of customer service. Accurately log client interactions and service requests using in-house IT systems. Coordinate and plan service visits, adhering to SLAs and optimising efficiency. Facilitate seamless communication between clients, technicians, and managers. Contribute to achieving team KPIs through diligent work ethic. Perform additional customer service and administrative duties as needed WE WOULD LOVE TO SEE:
Previous customer service experience Excellent verbal and written communication skills Able to work to deadlines and independently at times Proficiency in Office 365 and the ability to quickly learn new IT systems. Hours are Monday - Friday 8am - 5pm with hybrid working available after 3 months! Paying £26,000 per annum with immediate start dates available! For more information, please click apply now or contact Juice Cheltenham today!

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