Customer Service Team Leader: Coaching, Escalations & KPI

Job in Bristol, Bristol County, BS1, England, UK

Listing for: Brite Recruitment Ltd

Full Time position
Listed on 2026-10-26

Job specializations:

Customer Service/HelpDesk
Bilingual, Customer Success Management, Client Relationship Management, Account Manager
Management
Client Relationship Management, Account Manager

Salary/Wage Range or Industry Benchmark: 32000 - 42000 GBP Yearly GBP 32000.00 42000.00 YEAR

A recruitment agency is looking for a Customer Service Team Leader in Bristol to lead a team of Customer Service Advisors. This permanent, full-time role involves managing performance, handling escalations, and promoting continuous improvement within the team. Ideal candidates will have experience in utilities or financial services, excellent communication skills, and a proven track record in team leadership. Hybrid working is offered, allowing for flexibility in the work environment.
This opportunity is for the Customer Service Team Leader:
Coaching, Escalations & KPI Growth role at Brite Recruitment Ltd. Consider building your career as a Customer Service Team Leader:
Coaching, Escalations & KPI Growth at Brite Recruitment Ltd. The Customer Service Team Leader:
Coaching, Escalations & KPI Growth position in the Management & Operations field is open for applications. We have an opening for a Customer Service Team Leader:
Coaching, Escalations & KPI Growth in Bristol, England, United Kingdom within Management & Operations.

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