Service Advisor

We are recruiting for a Service Advisor, Automotive Service Advisor or Aftersales Advisor to join a busy automotive aftersales team. Applicants should have strong customer service, communication and organisational skills, with the ability to manage customer enquiries and coordinate vehicle servicing and repairs.

Location:

Bristol Salary: up to £30,000 basic OTE £35,000 (uncapped)

Hours:

Monday to Friday, 8:00am–5:00pm or 9:00am–6:00pm on rotation Saturdays:
Every other Saturday, 8:00am–12:00pm, paid as overtime Job Reference: 31929 Service Advisor benefits:
• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• Discounted Gym memberships Service Advisor Role
• Manage customer enquiries, service bookings and vehicle repair appointments.
• Act as the main point of contact throughout the customer service journey.
• Liaise with Vehicle Technicians and Workshop Controllers regarding repair progress.
• Keep customers informed of vehicle servicing, repairs and completion times.
• Explain recommended maintenance and additional repair work.
• Maintain accurate customer records, job cards and service documentation.
• Deliver excellent customer service and support the smooth running of the aftersales department. Service Advisor Requirements
• Strong customer service and communication skills.
• Excellent organisational and time management skills.
• Ability to manage multiple customer enquiries in a busy environment.
• Confident telephone manner and good IT skills.
• Ability to work effectively with workshop and aftersales teams.

How to Apply

If you're interested in this Service Advisor vacancy, please apply with your CV and one of our consultants will contact you upon receipt. All applications will be treated in the strictest confidence. Consultant:
Jack Adams - Octane Recruitment JAOJ Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this Service Advisor role isn't quite right, we also recruit for similar positions including Automotive Service Advisor, Senior Service Advisor, Aftersales Advisor, Service Receptionist, Customer Service Advisor, Aftersales Executive, Service Booking Advisor and Vehicle Service Advisor roles across the UK.