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Customer Service Lead Site Operations

Job in West of England, Bristol, Bristol County, BS1, England, UK
Listing for: Solus Accident Repair Centres Company
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 38000 - 52000 GBP Yearly GBP 38000.00 52000.00 YEAR

Job Description & How to Apply Below

Position: Customer Service Lead: People & Site Operations
Location: West of England

Solus is seeking a Customer Service Lead to helm our site’s customer experience, working closely with the Production Lead to keep operations smooth, safe and efficient. You’ll lead a team of Customer Consultants and customer-facing drivers, drive service excellence, monitor KPIs and ensure health & safety standards are followed, building a positive, collaborative site culture.

This role requires strong leadership, clear communication and the ability to balance customer needs with operational

The Customer Service Lead:
People & Site Operations position in the Management & Operations field is open for applications.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Service Lead:
People & Site Operations role in the description above.

We appreciate your interest in this position.

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