Skills Tutor Customer Service​/Maths​/English

Next Level Training, the business development arm of Reflections Training Academy, is looking for an enthusiastic, professional and learner-focused Tutor / Assessor to join our growing team.

This is a fantastic opportunity for someone who is passionate about supporting young people aged 1619, helping them build confidence, develop essential customer service skills and strengthen their Maths and English functional skills as they prepare for the world of work.

If you thrive on motivating learners, delivering engaging sessions and making a genuine difference, wed love to hear from you.

Youll work closely with our full-time learners, delivering high-quality training, workshops and one-to-one support across customer service programmes, while embedding employability skills and supporting functional skills development in Maths and English. Youll be part of a supportive, forward-thinking team that values creativity, professionalism and continuous improvement.

• Be passionate about education and inspiring young people
• Have strong communication skills and a friendly, approachable manner
• Be organised, adaptable and able to meet deadlines and targets
• Demonstrate creativity and initiative in lesson planning and delivery
  
  Ideally hold a recognised teaching qualification (e.g. PTLLS / Award in Education and Training)

• Plan and deliver engaging, interactive training sessions tailored to individual learner needs
• Deliver workshops and one-to-one support to underpin learner knowledge and skills
• Ensure all sessions are well-prepared, inspiring and learner-centred
• Monitor learner progress against individual training plans, aspirations and targets
• Carry out assessments and workplace visits where appropriate
• Support learners with their Functional Skills in Maths and English
• Develop learners confidence, employability skills and readiness for work
• Use IT effectively, including Microsoft Office, to support delivery and learner tracking
• Work collaboratively with learners, employers and colleagues to raise standards and outcomes

• Competitive salary and benefits package
• Continuous Professional Development (CPD) opportunities
• Contributory pension scheme
• 25 days annual leave (pro rata), plus:
• 3 additional days at Christmas
• 2 achievable reward days each year
• Employee Referral Scheme
• Company Award Events and Achievement Days
• Company Christmas Party
• Free Hairdressing / Barbering Services