Communications Assistant Level 4 Apprentice

Start your Communications career with Thames Water

Kick‑start your future as a Communications Assistant Apprentice. You’ll rotate across media, internal comms, marketing, incident comms, local engagement, and public affairs - building broad experience while working toward a Level 4 Public Relations & Communications Assistant qualification.

• Support planning and delivery of internal and external comms campaigns.
• Draft press releases, newsletters, social posts, and other content.
• Monitor media coverage and compile summaries.
• Contribute to digital updates, website content, and creative ideas.
• Organise comms data and assist with stakeholder activities.
• Take part in team meetings and ongoing training as you develop your skills.

Location: Clearwater Court Reading RG1 8DB

- Hybrid

Hours: 36 hours a week across four working days plus one off‑the‑job training day

Start date: Sept
2026

You’ll study with Oxford Professional Education, one of the UK’s leading communications training providers. Your training includes 2 live online workshops per month, supported by a one-to-one monthly trainer meeting with our subject experts.

Public relations and communications assistant Level 4 Standard - This aligns with Public Relations and Communications Association (PRCA) for criteria for Individual Membership.

Permanent contract with a 14–16-month structured programme

• Has 5 GCSE Maths and English (grade 9-4 / A-C)
• 48 UCAS Points from a related subject area
• Interest in public relations, communications, or media
• Can manage their time well and stay organised
• Is passionate about learning and aligned with Thames Water’s goals for the future

• Excellent salary: £22,500 annum
• Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shoppingvouchersand life assurance.

Find out more aboutourbenefits and perks

We’rethe UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

Ifyou’relooking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’llbe here to support you every step of the way.

Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family.

Why choose us?

Learn more.

We’recommitted to being a great, diverse, and inclusiveplace to work. We welcome applications from everyone and want to ensure you feelsupportedthroughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know,we’rehere tohelp and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.