TMS Sustaining Team Manager

This is a business-critical leadership opportunity with a global engineering and technology organisation that is investing heavily in the growth of its Thermal Management product portfolio. With an established customer base and a strong pipeline of product innovation, the business is focused on expanding market share and enhancing its product offering within a highly technical environment.

As Sustaining Engineering Manager, you will play a key role in establishing and leading a sustaining engineering function responsible for ensuring products continue to meet customer expectations, regulatory requirements, quality standards, and commercial objectives throughout their lifecycle.

You will lead a multidisciplinary engineering team responsible for supporting released products, driving continuous improvement, managing design changes, and ensuring long term product reliability and performance.

This is an excellent opportunity for an experienced engineering leader who enjoys balancing people management, technical problem solving, customer focus, and cross functional collaboration.

• Lead, mentor and develop a multidisciplinary sustaining engineering team
• Manage team priorities, workload planning, resource allocation and capacity across multiple product lines
• Take ownership of post launch product support, including technical issue resolution, engineering changes and lifecycle management
• Drive root cause investigations and implement effective corrective and preventative actions
• Ensure products remain reliable, compliant, cost effective and aligned with customer requirements throughout their lifecycle
• Work closely with Engineering, Manufacturing, Quality, Regulatory, Supply Chain and Customer Support teams
• Use customer feedback, field performance data and operational insights to drive product improvements
• Provide product performance and application insights to new product development teams
• Ensure compliance with relevant safety, quality and regulatory standards
• Continuously improve sustaining engineering processes, tools, reporting and performance metrics

You will bring a strong engineering background combined with proven leadership experience within a product based manufacturing or technology environment.

• Degree qualified in Engineering, Science or a related discipline
• Proven experience leading engineering or technical teams
• Strong understanding of full product lifecycle management
• Experience supporting products after launch, including design changes and issue resolution
• Excellent stakeholder management and cross functional collaboration skills
• Experience driving process improvement and continuous improvement initiatives
• Knowledge of product compliance requirements, certification standards and change control processes
• Commercial awareness with exposure to cost management and product optimisation
• Strong planning, organisational and communication skills
• Thermal management or temperature control systems
• Semiconductor, advanced manufacturing, scientific instrumentation or related high technology industries
• Products involving fluid handling, chemical processing or complex electromechanical systems

• The opportunity to shape and build a growing sustaining engineering function
• A collaborative and innovative engineering environment
• Strong career development opportunities within a global organisation
• Competitive salary and benefits package
• A culture focused on accountability, continuous learning and technical excellence

This role would suit Engineering Managers, Sustaining Engineering Managers, Product Support Managers, Lifecycle Engineering Managers, Reliability Managers, or Technical Leaders looking to make a significant impact within a growing and technically advanced product business.