Building & Community Coordinator
Listed on 2026-06-01
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Entertainment & Gaming
Customer Service Rep
Location The Vincent, Bristol
Hours 17.5 hours per week, 07{{:}}45 - 17{{:}}00 Saturdays & Sundays
Package £13,250 per annum (full time equivalent of £26,500) + enhanced benefits & rewards
Basis Permanent
About usWe are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living.
You will be based at our beautiful 'The Vincent' development, a stunning community of luxury apartments and facilities including pool & wellness space, residents lounge, guest suite and landscaped gardens.
About our roleThis is a varied role in which you'll be the driving force behind our residential development. You'll be our go-to person on-site, making sure everything operates seamlessly while fostering a welcoming atmosphere for our residents. This exciting role has a perfect mix of practical building knowledge and a commitment to cultivating a lively community.
ResponsibilitiesBuilding Operations
- Conduct regular building inspections and carry out essential checks, including fire alarm, emergency light, and water system testing
- Coordinate with external contractors to ensure effective maintenance and timely repairs
- Ensure all health and safety requirements for the development are met
- Act as the first point of contact for resident inquiries and emergencies
Resident & Community Relations
- Create a positive experience for new residents by assisting with the move-in process
- Build strong, lasting relationships with residents and their families
- Plan and organise engaging social events and activities to foster a strong community spirit
Administration & Collaboration
- Maintain accurate records and an events diary
- Collaborate with our internal Sales, Development, and Completions teams
- Part time role working 07{{:}}45 - 17{{:}}00 on Saturdays and Sundays.
- There may be potential for overtime, but this isn't expected or guaranteed.
- We will provide an Enhanced DBS check and cover the cost.
- There is no onsite staff parking available; it is close to public transport links and on-street (paid) parking.
You will be part of a small team that are the heart of our community. To succeed in this role, you'll need to be a "people person" who takes genuine pride in their surroundings. You are as comfortable chatting with a resident over coffee as you are checking a fire alarm panel or coordinating a contractor.
Your skills & experience- Empathetic, patient, and genuinely enjoy creating a warm, inclusive atmosphere for residents and their families.
- Keen eye for detail; experience in facilities management, property maintenance, or luxury hospitality is a significant plus.
- Take responsibility seriously; understand importance of Health & Safety compliance and are diligent when it comes to essential checks and record-keeping.
- Can juggle administrative tasks and event planning without breaking a sweat.
- Clear communicator who enjoys working with internal teams and external contractors to get the job done right.
- Understand that Pegasus is a home; treat the development with care and attention to detail.
- Be punctual, professional, and calm when dealing with emergencies.
- Comfortable using basic IT systems for logging maintenance requests and maintaining digital records.
We believe an effective work-life balance requires support across three key elements. By joining our team you will enjoy a comprehensive benefits package.
- Financial & Security Contributory pension with enhanced employer input, life assurance, a company discounts portal, and a refer-a-friend scheme.
- Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive employee assistance programme.
- Physical Health Health cash plan, 24/7 virtual GP access, and discounted gym memberships.
We are an inclusive employer and welcome applications from all backgrounds. Please let us know if you require any reasonable adjustments during the process.
Applicant Requirements Applicants must currently possess the right to work in the UK.
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