Assistant General Manager

Job Summary

Venue: O2 Academy Bristol

Company: Academy Music Group

Location: Bristol

Reports to: General Manager

Working Hours: Full time, 40 hours per week

To assist in all aspects of the operation of the building in relation to events staged at the venue. To act as a central point for all relevant parties and disseminate information to internal and external stakeholders.

Our venue assistant is an integral member of the team at O2 Academy Bristol, an established and thriving live music and club venue, where our shows and events are as diverse as the individuals within it. With a positive and supportive approach, the successful candidate will work collaboratively to contribute to our core values of excellence and inclusivity and support optimal team performance and productivity.

• Personal Licence holder
• Live and club music venue management
• Marketing and promotion of events and club nights
• Knowledge of the local market
• Line management of staff and contractors
• Administration and familiarity with Excel and Office
• Finance and cash handling
• General understanding of the technical requirements of live and club events
• Experience of working with event promoters both local and nationally
• Understanding of licensing issues for events

• Good communicator
• Ability to work to deadlines
• Attention to detail
• Ability to manage situations with tact and diplomacy
• Can identify problems and develop solutions
• Enthusiastic about live music and clubs
• Shows confidence in dealing with wide ranging types of situations
• Able to work flexible and unsocial hours including evenings, nights, weekends, bank holidays, Christmas Eve and New Year's Eve

• Assist all departments of the venue in general administration
• Assist in all aspects of the operation of the building in relation to events staged at the venue; act as a central point for all relevant parties and disseminate such information to internal and external stakeholders
• Act as Duty Manager for the venue as agreed with the General Manager and assume necessary duties in the General Manager's absence to ensure smooth operation
• Act as Academy Event representative as agreed with the General Manager to ensure smooth running of events on behalf of Academy Events
• Book local support acts for Academy Events and external promoters, and promote some in‑house shows with General Manager's approval

• Provide administrative support to the General Manager/Assistant General Manager, assisting in daily, weekly and monthly duties as agreed
• Act as liaison when requested with any visiting organisations (e.g. rehearsals, film, radio, promoters) and ensure related invoices are raised and paid
• Ensure appropriate event information is provided to all internal and external staff to support effective operations
• Liaise with the Technical Manager to ensure accurate venue information is available upon request
• Liaise with all venue staff, including house management, security, maintenance, cleaners to ensure the building is effective and efficient
• On instruction of the 'DPS' act as 'licensee' to the building and ensure venue runs in accordance with its operating plan
• Undertake any other duties deemed reasonable from time to time
• Book support bands for Academy Events and externally promoted shows if requested
• Book events with General Manager approval to increase business levels

We are passionate and committed to our people and beyond the rhetoric of diversity and inclusion. You will work in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you balance your work and home life, develop professional and personal aspirations, enjoy new experiences and learn from talented colleagues.

Talent matters to us and we encourage applications from people irrespective of gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

AMG is part of Live Nation Entertainment, the world's leading live entertainment company comprising global market leaders:
Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

Wednesday 17th June 2026. We reserve the right to close applications at any time, so please apply early if possible.