Credit Controller

We are looking for a Credit Controller to join our growing finance function. This is an entry level position, reporting to our Credit Manager and working alongside two other Credit Controllers. Within this role you will follow end‑to‑end credit control process ensuring accurate books and records and a positive customer experience. You will have an opportunity to support large scale accounts as well as smaller ones, giving you variety in your workload.

We are looking for someone with a true passion for numbers who wants to grow their career in finance!

Department:
Credit Control

Location:

Office, Avonmouth/Filton
Position type:
Permanent, Full‑time, 37.5 hours per week, hybrid (3 days in office, 2 days from home), flexible working hours available.

• Follow end‑to‑end credit control process including booking cash, issuing invoices, raising credit notes, reconciling accounts and chasing debt
• Maintain and update client accounts with BACS statements, remittance advices and credit card receipts
• Issue computerised statements to customers and other internal departments when required
• Update AR Module on D365 with any details pertaining to a customer’s account
• Monitor Credit Hold orders and release accordingly on a daily basis for UK & US ledgers
• Update computerised cashbook and post to the system on a daily basis for UK & US payments
• Provide copy invoices and reports for Sales Department and clients as required
• Issue month end invoicing
• Assist in collating month end statements

• Experience with in an administrative position
• Good problem solving skills
• Good level of computer literacy in Microsoft Word, Excel and Outlook
• Accurate data inputting skills
• Excellent communication skills, including good telephone manner
• Ability to build and maintain positive relationships
• Any Credit Control or Sales Ledger experience is helpful
• Any experience of financial systems is also helpful

• Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
• Excellent well‑being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
• Generous Holiday Allowance, increasing with length of service
• Company Pension Scheme
• Healthcare Cash Plan (with Dental)
• Employee Assistance Programme for all Associates and their families
• Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
• Much, much more!

* Some benefit eligibility is based on length of service or contract type

Executive

Full‑time

Accounting/Auditing and Finance

Cosmetics