Senior Complaints Investigator: Customer Outcomes Leader
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-06-23
Listing for:
Bank of Ireland Group plc
Full Time
position Listed on 2026-06-23
Job specializations:
-
Finance & Banking
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Bank of Ireland Group plc is looking for a Complaint Investigator to improve customer journeys through effective complaint management. The role involves investigating complaints, managing complex cases, and liaising with the Financial Ombudsman Service.
This position is hybrid, requiring a minimum of 8 days per month in the Bristol office. The bank offers a focus on work-life balance, flexible working options, and a supportive company culture with various employee benefits.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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