Billing Manager

## Billing Manager Apply locations:
Bristol:
London time type:
Full time posted on:
Posted Todayjob requisition :
JR102095
*
* The role:

** We are looking for a Billing Manager to join our Finance department in Bristol.

Responsibility for the management of billing cycles covering the firm’s UK managed entities including Dublin and the US office. Delivering efficient and effective billing and related processes to the business and ensuring a high-quality service.  This includes responsibility for anticipating requirements, monitoring service levels, addressing issues, and ensuring that the UK Billing team is managed effectively. The role also requires the successful candidate to work collaboratively with the wider finance team (notably Revenue Controllers, Accounts Payable, Cashiers and Credit Control) and to take the lead on helping improve and streamline finance processes as a whole.

This role requires strong stakeholder management, good attention to detail, the ability to effectively manage a team (as well as ensure efficient and effective process management) and to be able to lead on change initiatives. You will provide proactive feedback, updates, and the escalation of any issues on a regular basis to the Revenue Manager and UK Chief Financial Officer. You will be one of the main points of contact for our clients and client/matter partners within the firm and will proactively liaise with the business to make efficiencies, improve service levels, build capacity within the finance team and advise the business on acknowledged best practice to adhere to clients’ requirements and billing guidelines.
** What will you do:
**** Use technical expertise and build effective relationships to ensure compliance of commercial terms and outside counsel guidelines:
*** Proactively work with Partners and the wider business to review/improve the end-to-end billing processes, identifying/implementing improvements and building capacity.
* Adhering to agreed best practices, policies and processes whilst adapting to local requirements.
* Pro-active involvement and co-ordination in the firms audit and taking ownership of the relevant work streams assigned.
* Liaising with the Cashiers team regarding the allocation of receipts, AP with regards to disbursement processing and with the billing and eBilling teams regarding billing, credit notes and re-issued invoices, to confirm the accuracy of the information used in financial analysis and reporting.
** Provide a quality service and ensuring that the team processes and objectives align with business needs:
*** Responsible for managing a team of 7 Billing Assistants. Providing constructive feedback and encouragement to ensure that team members are motivated, learn new skills, gain experience and develop in line with the firm’s appraisal and competencies processes. Consistently sharing knowledge and skills with colleagues.
* Organise month end billing deadlines, send billing updates to Revenue Controllers to keep their departments informed of where they are against month and year to date budgets.
* Reporting to the Revenue Manager, UK CFO and the business on progress against monthly billing targets.
* Ensuring that all processes are carried out accurately and in a timely manner, in line with agreed client outside counsel guidelines and internal service levels. Continuous monitoring of the service levels provided by the team, in particular turn-around times, accuracy, and quality of service.
* Ensuring that regular billing patterns, and where possible monthly billing cycles are established, taking care that any special billing arrangements are observed.
* Accepting responsibility and taking ownership of operational issues, finding practical solutions and escalating problems where appropriate.
** Apply commercial logic to advise the business on best practice to obtain the maximum financial benefit for the firm:
*** Providing commercial and legislative advice as appropriate.  Obtaining relevant feedback to advise on improvements to the processes of the team and actively promoting the finance function.
** What we are looking for:
*** Extensive experience and strong understanding of Billing and…