Operations Associate

The Reconciliations team work in a fast-paced friendly environment where they're charged with giving clients the certainty that their cash and assets are secure at all times. We are looking for a new team member who can excel, whether working as part of a dedicated thriving team or on solo projects, with a desire to influence internal change in an ever-evolving regulatory climate.

The role is a mixture of operational and regulatory focus which can provide a varied and interesting role for the right individual. KEY

DUTIES AND RESPONSIBILITIES:

Ensure the timely and accurate completion of reconciliations in compliance with CASS regulation. Collaborate with other departments to drive the prompt resolution of any discrepancies found. Compile and submit regular attestations to internal stakeholders as well as the FCA. Contribute to ensuring all relevant controls are robust, operated effectively and fully documented. PERSON SPECIFICATION ESSENTIAL QUALIFICATIONS A levels (or equivalent) KNOWLEDGE Computer literate, particularly with Microsoft Excel In-depth knowledge of HL products and services EXPERIENCE Previous reconciliations experience SKILLS Excellent communication skills Good written and numeracy skills Ability to prioritise own workload Excellent attention to detail Ability to remain professional under pressure ATTRIBUTES Client satisfaction orientated Hardworking and dependable Ability to work individually and within a team Proactive and positive DESIRABLE QUALIFICATIONS Educated to degree level 2.1 or above KNOWLEDGE Knowledge of financial services

Experience with Microsoft Office and using in-house systems Understanding of FCA and CASS regulations EXPERIENCE

Experience of dealing with clients, responding to queries and providing exceptional client service. Wider financial services experience SKILLS Ability to use initiative Excellent written and numeracy Problem solving skills ATTRIBUTES Innovative Willingness to learn and desire to develop professionally Desire to contribute to the company's success and uphold its exceptional reputation and standards Desire to work towards accounting qualifications omni