In Store Skin Specialist; Nurse Prescriber | Lookfantastic

In Store Skin Specialist (Nurse Prescriber) | Look fantastic

Division

THG Beauty

Location

UK, Bristol

Job Type

Full-time

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Life at THG Beauty

We know that beauty isn’t one‑size‑fits‑all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third‑party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

LOOKFANTASTIC

Look fantastic is Europe’s No1 Online Destination for Premium Beauty. Our mission is to empower people globally to look and feel fantastic every day.

We work with over 800 of the world’s greatest beauty brands such as MAC, Kerastase, GHD, Tom Ford and YSL to bring our customers the widest offering of beauty products from around the globe. Passion, innovation and commitment are key characteristics in this ever expanding team as we strive to become the Worlds No1 destination for Beauty.

We are now embarking on the exciting adventure of opening our next LOOKFANTASTIC store, based in the heart of Bristol. A destination for experiencing Beauty in a way like no other!

Why be a Skin Specialist at THG Beauty?

The Skin Specialist is an integral part of the team providing world class customer service to every single customer and specialising in skincare and skin treatments. Keeping exceptional customer experience at the forefront of everything, the Skincare Specialist will tailor each consultation to their customers specific needs and queries, providing a professional service each time

As Skin Specialist
, you’ll:

• Provide world class level of customer service and product knowledge to all customers at all times.
• Perform high quality skincare treatments that are a perfect fit for your customers’ requirements whilst delivering a professional level of customer service. You will recommend an ongoing skincare routine for your customers to use at home with relevant skincare products from the store.
• Ensure all products and services recommended to you customers are fitting to their needs and mindful of their relevant medical background
• Proactively build customer relationships to fully book the treatment room.
• Drive sales through the seamless customer journey and experience and deliver personal targets and KPI goals.
• Drive service, sales, loyalty and appointments with customers.
• Support in training the store team on skincare products.

Operational Excellence

• Always be a positive, professional and dynamic team member.
• Ensure medical grade hygiene treatment room standards
• Assist in the update and maintain VM of all brands

What skills and experience do I need for this role?

• Must be either a qualified Nurse Prescriber or have an NVQ level 4 in aesthetics
• Level 4 in Beauty Therapy
• Additional skincare/aesthetic qualifications are desirable but not essential
• Beauty retail experience preferred but not essential
• Full availability across weekends and bank holidays is imperative

What’s in it for me?

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider.

Enhanced Leave

• 33 days (pro rata for part time employees)
• Enhanced maternity and paternity pay,…