Practice Administrator

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

07/03/2026

The post holder will be responsible for:
Document Administration Administer Practice email accounts Identify relevant clinical information contained in documents and code the patient record on the Practice clinicalsystem accordingly Work-flow the document to the most appropriate clinician Code additional document content onto the patient record at the request of clinicians.

Referral Management Referral Coordination:
Receive, review, and process GP referrals for specialist consultations, diagnostics, and community services.

Ensure referrals are complete, accurate, and contain all necessary clinical information.

Prioritise referrals based on clinical urgency and practice protocols.

Support patients regarding referral queries, appointment scheduling, and follow-ups.

Communicate effectively with hospital departments, specialists, and allied health professionals to coordinate.

Provide patients with information about referral processes, waiting times, and preparation for appointments.

Ensure patients understand follow-up care requirements and next steps after specialist consultations.

Medical Records Administration:
Process incoming electronic patient medical records Organise incoming paper patient medicals records in preparation for summarising Review medical records and produce an accurate and sufficient summary of the patients medical history Code the patient record on the Practice clinical system accordingly Administer the processing of medical records requests from patients and third parties.

Communication To communicate on the phone, by email or in person with staff from a wide variety of NHS / other departments in a confidential, professional and efficient manner so that good communication between the surgery and all other services is maintained.

To communicate in a professional, friendly and helpful way with patients, carers and the general public to maintain an excellent profile for the surgery amongst its users including communicating test results where appropriate

Responsibility To carry out duties with a level of autonomy and minimum supervision working within broad procedural guidelines.

Use own initiative to prioritise own workload and day to day tasks.