Clinical Service Manager Spinal and Paediatric Services

Clinical Service Manager Spinal and Paediatric Services

Employer: The Royal Orthopaedic Hospital NHS Foundation Trust

Location: Northfield, B31 2AP

Pay:

Contract Type: Permanent

Hours: Full time

Disability Confident: Yes

Closing Date: 20/03/2026

A Vacancy at The Royal Orthopaedic Hospital NHS Foundation Trust.

The purposeof thisroleis toprovide management support to the Division,with responsibilityfortheadministrativeandclericalstaffandwillensurethat services are delivered within budget to agreed quality standards.

The post holder will work with Directorate & Divisional staff and other senior managers in the strategic development of the services provided by the Division. This will include operational business planning and monitoring, supporting the delivery of key projects, and the continuous improvement of the services we provide.

Responsible for ensuring robust systems are in place to achieve the safe and timely delivery of administrative processes related to patients beingreferredand /or treated by clinicians and promote good and effective practice in the department by example and instruction.

Responsible for cascading and implementation of new procedures and policies affecting Administrative,Clericaland Operationalstaff. Takinganactiveroleinthe monitoring of compliancy to these policies, procedures, and standards across all administrative,accessandclericalfunctionscarriedoutinthe

Divisionandwider

Trust.

To provide assurance to the Clinical Service Manager for Spinal and Paediatric Services, the Trust that the governance of all systems, processes, policies and procedurescarriedoutbystaffwithinthe

Divisionandwider

Trustinrelationtopatient access and are safe and fit for purpose.

Toworkwithcolleagueswithinthe Divisioninachievingtheaimsofthe Division.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe.

We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience.

We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer.

We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace.

Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

Utilising service improvement tools and techniques, provide diagnostics to existing systemandprocesses,workingwithteamstoimplementnewandinnovativesystems aimed at improving patient wait times and offer a more responsive administrative service for patients and other service users.

This

Proud member of the Disability Confident employer scheme