Care Coordinator

Position: Care Coordinator Permanent)
Location:

Bristol
Job Type: Full-time, Permanent

Hours:

37.5 hours per week
Salary: £28,000 per annum
On-call:
Participation in the on-call rota is required and paid in addition to salary

Join a supportive and passionate team at Nurseline Healthcare, delivering exceptional, person-centred care services across Bristol. This role sits within the CTS (Community & Transforming Care Services) division, a specialist offering of the Nurseline brand focused on supporting individuals transitioning from hospital to home and within community-based settings.

As a Care Coordinator, you will play a pivotal role in ensuring safe, responsive, and efficient service delivery. You will act as a key point of contact for clients and clinicians, coordinating staffing solutions while maintaining compliance, quality, and continuity of care.

About the Role

You will be responsible for overseeing daily staffing operations, managing incoming queries, and ensuring clinicians are effectively matched to client requirements. Working closely with the Transforming Care, Account Management, and Sales teams, you will support both operational efficiency and business growth.

This position requires strong organisational capability, attention to detail, and the ability to work confidently in a fast-paced healthcare agency environment.

Key Responsibilities

* Coordinate staffing solutions to meet client requirements across community and care services

* Manage and respond promptly to all incoming client and clinician enquiries

* Match clinicians skills, experience, and availability to client needs, ensuring safe and compliant placements

* Collaborate with internal teams to ensure seamless and compliant service delivery

* Maintain accurate records, rotas, and documentation in line with company procedures and regulatory standards

* Participate in the on-call rota and provide out-of-hours support when required

* Support continuous service improvement and maintain positive working relationships with clients and staff

About You

* Experience with in a healthcare agency environment is highly desirable and strongly preferred

* Previous experience in a Care Coordinator, Compliance, or Healthcare Administration role

* NVQ Level 2 in Health and Social Care (desirable)

* Strong communication, organisational, and multitasking skills

* Confident using Microsoft Word, Outlook, and Excel

* Ability to prioritise and manage multiple queries in a fast-paced setting

* Full UK driving licence

Benefits

* Employee Assistance Programme

* Retail Discount Scheme

* Workplace Pension Scheme

* Gym and Cycle to Work discounts

* Health Cash Plan

* Four additional wellness days per year

* Extra holiday day on your birthday

* Group Life Insurance

* Group Critical Illness Cover

* Income Protection Cover

Apply Now

If you're organized, proactive, and passionate about supporting others, we'd love to hear from you!
Click Apply Now, and let's arrange a quick chat about this exciting opportunity.

About the company

We, at Nurseline Healthcare, provide high-quality comprehensive care services through trusted experts and cost-effective training for health and social care professionals and organizations.

Our Vision:
To humanize health and social care providers and be the most clinician-centric organization and a great place to work for all. This means that we are people-led and that we put our team, our clinicians, our clients, and the people that need our support at the heart of the decisions we make and the actions we take. We exist to impact people's lives for the better.

Join our family and our Great Place to Work!

We are proud to be certified as a Great Place to Work organization and to be recognized for our people-first culture, which is inclusive and supportive and enables our people to learn, grow and contribute their best, and to live their purpose and thrive.

For us, a cultural fit is equally as important as skills, experience, and competence, and people are hired, measured, and rewarded on this basis.

No matter the role, at Nurseline Healthcare, everyone plays a crucial part in us driving towards our vision, and this is why we intentionally attract A-Players. An A-Player is an Accountability player, which means that they are passionate and energetic, they are ambitious and take ownership, and they have the ability to follow through. A-Players exceed expectations consistently.

At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.

As a recruitment agency, we prioritize sourcing and placing diverse candidates with our clients, recognizing that diverse perspectives are essential for business success and inclusive work environments.

We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only…