Supported Living Manager

Full time, 40 hours per week plus on call responsibilites.

Office based: BS32 4NQ

My Homecare Bristol is seeking an ambitious, driven and experienced Service / Complex Care Manager to lead, develop and expand our Supported Living and Complex Care services.

This is an exciting career opportunity for a motivated leader who is passionate about delivering outstanding, person-centred care and is ready to work towards CQC Registration as Registered Manager.

We currently operate two 3-bed supported living properties and provide community-based support. The successful candidate will play a key strategic role in developing existing services, sourcing new packages of care, building partnerships with housing associations and commissioners, and driving service growth across Bristol.

We support adults with:

• Learning Disabilities
• Autism
• Mental Health conditions
• Developmental impairments
• Complex needs and behaviours that challenge

Our mission is to enable people to live independently in their own homes and communities, empowering them with choice, control and dignity. We are strong advocates for the rights of individuals who require additional support.

• Develop and expand Supported Living services across Bristol.
• Work closely with local commissioners, social workers and funding panels to secure new care packages.
• Review council-provided placement lists daily to identify and pursue new opportunities.
• Source suitable tenants (in partnership with Local Authorities) for existing and new supported living properties.
• Establish and maintain partnerships with local housing associations to develop new supported living schemes.
• Develop and manage outreach and live-in care packages.

• Manage the safe and effective delivery of 24/7 supported living services.
• Ensure services are fully compliant with CQC regulations and work towards CQC Registration.
• Oversee care planning, risk assessments and support plans.
• Ensure person-centred practice is embedded across all services.
• Promote independence, choice and community inclusion for service users.
• Maintain high-quality documentation and accurate records.

• Conduct comprehensive assessments for individuals with learning disabilities and complex needs.
• Develop and implement personalised care and support plans.
• Monitor and evaluate outcomes and service effectiveness.
• Administer and oversee medication management where required.
• Apply Positive Behaviour Support (PBS) frameworks in practice.
• Ensure best practice in managing behaviours that challenge.

• Recruit, develop and lead a high-performing supported living team.
• Coach and mentor support workers working in challenging environments.
• Deliver and coordinate staff training including:
• Safety Intervention
• Positive Behaviour Support (PBS)
• Autism Awareness
• Conduct supervision, appraisals and performance management.
• Promote a positive, accountable and empowering team culture.

• Build effective relationships with:
• Local Authorities
• Commissioners
• Housing Associations
• Families and advocates
• Multidisciplinary professionals
• Act as an advocate for individuals with learning disabilities and complex needs.

As the prospective Registered Manager, you will:

• Work towards CQC Registration (experience desirable but not essential).
• Ensure full compliance with regulatory requirements.
• Embed policies, procedures and quality assurance systems.
• Maintain high standards of safeguarding and risk management.
• Lead service improvement initiatives.

• Minimum2 years’ experience
  in service management or operational leadership within:
• Learning Disabilities
• Autism
• Mental Health
• Complex Needs
• Strong working knowledge and practical experience of
  Positive Behaviour Support (PBS).
• Experience leading, developing and empowering teams.
• Experience managing challenging behaviour using best-practice approaches.
• Relevant Health & Social Care qualification (Level 3 minimum; Level 5 desirable).
• Strong understanding of safeguarding and person-centred practice.
• Willingness to work…