Residential Support Worker

Residential Support Worker required for a Criminal Justice Approved Premises supporting women returning to the community. This rewarding role involves safeguarding, rehabilitation, behaviour support and residential care within a structured, supportive environment.

ALL LEVELS OF EXPERIENCE CONSIDERED

Ideally you have worked in a residential setting or have experience working within the criminal justice sector / criminal justice approved premises. However, we appreciate that not everyone can tick every single box, just so long as you are confident and are comfortable working with a diverse range of people from a variety of backgrounds and circumstances, then this job could be for you.

If you’ve also worked in the following roles, we’d also like to hear from you:
Women’s Support Worker, Residential Care Worker, Criminal Justice Support Worker, Rehabilitation Support Worker, Housing Support Worker

KEY REQUIREMENT: Due to the gender specific nature of this role, applications can only be accepted from women candidates. This includes all women whose legal gender is female, including those who hold a Gender Recognition Certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with the Equality Act 2010

SALARY: £30,000 - £31,500 per annum (includes unsociable hours payment)

LOCATION: Bristol, South West England (BS16)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Shift pattern of 4 shifts on and 4 shifts off, rotating 2 x 08:00 - 20:00 and 2 x 20:00 - 08:00, 12 hours per shift

JOB OVERVIEW

We have a fantastic new job opportunity for a Residential Support Worker within a Criminal Justice Approved Premises supporting up to 26 women transitioning from prison into the community.

As a Residential Support Worker you will provide structured living skills sessions, emotional support, safeguarding and behaviour management within a residential care setting focused on rehabilitation and independence.

Working as a Residential Support Worker you will promote safety, wellbeing and positive reintegration, maintaining clear boundaries while building professional, empathetic relationships in a supportive, all-women environment.

DUTIES

Your duties as a Residential Support Worker will include:

• Deliver Structured Activities: Facilitate daily living skills sessions, leisure and creative activities
• Provide Emotional Support: Support residents to address challenges and develop independence
• Induct New Residents: Assist with orientation, ensuring understanding of policies and expectations
• Maintain Safe Environment: Undertake regular inspections and maintain an active on-site presence
• Monitor And Report: Record key information and escalate safeguarding or welfare concerns
• Act As Fire Warden and First Aider: Fulfil designated safety responsibilities during shifts
• Maintain Accurate Records: Update documentation and computer-based systems in a timely manner
• Reinforce Boundaries: Exercise authority appropriately while promoting respect and dignity
• Work Independently: Manage responsibilities confidently and respond effectively to challenging situations

CANDIDATE REQUIREMENTS

Essential

• Due to the gender specific nature of this role, applications can only be accepted from women candidates. Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010
• Good numeracy and literacy skills
• An understanding of safeguarding and working with vulnerable adults
• Ability to work alone and on own initiative
• Willingness to work shifts covering days, nights and weekends
• Empathetic approach with discretion when handling confidential information

Desirable

• Previous experience of working within a residential setting
• Previous experience of working with women
• Experience of working with groups or individuals in order to support, motivate and change behaviour
• An understanding of factors relating to multiple, compound needs
• Knowledge and experience of the work within the Criminal Justice System

BENEFITS

• 27 days annual leave (pro-rata) + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days per year
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x…