Linen Coordinator

Are you highly organised, proactive, and passionate about supporting frontline healthcare services? Join our award-winning Trust as aLinen Coordinator, where you'll play a vital role in ensuring the smooth delivery and collection of linen across our hospitals.

In this key operational role, you'll manage linen stock levels, coordinate deliveries, and act as the main point of contact between linen suppliers, porters, and clinical teams. You'll help maintain high standards of hygiene and service continuity, supporting patient care through efficient linen management.

This is a fantastic opportunity to work in a dynamic environment where your attention to detail, communication skills, and ability to work independently will be highly valued. You'll also benefit from access to NHS pension, generous annual leave, and development opportunities within a forward-thinking, inclusive Trust.

• Monitor and maintain linen stock levels across hospital departments.
• Conduct regular stock counts and place daily/ad-hoc orders with suppliers.
• Ensure timely delivery and collection of linen.
• Deliver clean linen and collect soiled linen according to schedule.
• Respond to urgent linen requests to support clinical operations.

Operational Coordination

• Liaise with linen suppliers and internal teams to resolve delivery issues.
• Maintain accurate records of stock, deliveries, and collections.

Quality and Compliance

• Inspect linen for cleanliness and quality.
• Handle soiled/infected linen in line with infection control protocols.
• Adhere to health and safety standards.

Reporting and Documentation

• Maintain logs and reports on linen usage and supplier performance.
• Support audits and service improvement initiatives.

Customer Service

• Act as the first point of contact for linen-related queries.
• Communicate delays or issues professionally and promptly.

Physical Requirements

• Move and handle linen cages regularly.
• Work in a physically demanding environment with frequent walking and lifting.

Training Support

• Assist in training portering staff on safe handling and infection control procedures.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.

As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.

UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.

Anonymous information will be used from your application in order to ensure we're meeting our pledge.

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

• Previous experience in a distribution role
• Previous experience in a customer focused environment
• Previous experience in working as part of a team with a shared purpose
• Previous experience at a supervisory level, supervising and advising junior staff
• Previous NHS experience

• Demonstrate initiative and analytical skills when dealing with enquiries/complaints from Linen users or suppliers
• Excellent communication skills (verbal, written, in person) with colleagues and internal and external customers
• Proven ability to use Microsoft Office and related packages, including databases, spreadsheets, and inputting and updating electronic information
• Ability to demonstrate empathy, sensitivity and tact with clinical staff when they are dealing with problems regarding Linen which may be distressing or emotional

• GCSE (or equivalent) in English and Maths
• Educated to NVQ3 Level in Business Administration or Similar/Equivalent
• Computer literate in the use of MS software packages
• Theoretical Knowledge and be up to date with current legislation in the provision of linen for NHS

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be…