Clinical Specialist, Smart Care

Responsibilities

• Deliver pre-sale and post-sale product education to clinical stakeholders, ensuring effective adoption and utilisation of Smart Care solutions
• Support sales teams by developing and executing clinical sales strategies aligned to regional account goals and performance targets
• Identify clinical workflow challenges within customer environments and recommend evidence-based solutions to improve outcomes and efficiency
• Collaborate with medical education, sales enablement, and marketing teams to deliver structured training programs and optimise tool usage
• Analyse clinical and market trends across the territory and report actionable insights to internal teams to inform strategy
• Develop and track key performance metrics to evaluate Clinical Enablement Team effectiveness and customer impact
• Monitor account performance data and execute improvement strategies aligned with defined KPIs and business objectives
• Provide consistent, high-quality customer support across the territory, ensuring strong relationships and retention

• Bachelor’s degree in Nursing or a clinical-related discipline, or equivalent work experience
• Minimum 2 years clinical experience in a healthcare setting
• Current Registered Nurse (RN) license (preferred)
• Minimum 1 year experience in medical devices, healthcare technology, or clinical sales support environments (ideally)