Engagement Support Officer

As an Engagement Support Officer in our Inclusion Health Team we value you and your wellbeing, offering a range of benefits to help you feel supported and appreciated:

• Starting Salary of £31,710.00
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
• An open and just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ring fenced innovation funding each year.

We are seeking a motivated and compassionate Engagement Support Officer to join the 0-19 Inclusion Health Team, dedicated to improving the health and wellbeing of some of the most vulnerable children, young people, and families across Surrey. This role plays a vital part in delivering a specialist, enhanced Health Visiting service to communities experiencing homelessness and social exclusion, including asylum seekers, refugees, families in emergency accommodation, and those from marginalised or nomadic backgrounds such as Gypsy, Roma and Traveller communities.

As a key member of the team, you will support the delivery of targeted health interventions through assertive outreach and meaningful community engagement. Working in partnership with statutory services, voluntary organisations, and local community groups, you will help reduce barriers to accessing healthcare, address health inequalities, and strengthen connections between underserved populations and essential services. The successful candidate will collaborate closely with clinical colleagues, vaccine equity coordinators, immunisation providers, and wider partners to promote public health initiatives, including increasing uptake of routine immunisations among vaccine-hesitant and underserved communities.

Through innovative and culturally sensitive approaches, you will contribute to improving health outcomes and empowering individuals and families to engage with services confidently. You will play an active role in system-wide collaboration across the Integrated Care System (ICS), fostering partnerships with services such as mental health, sexual health, and other outreach teams to deliver a joined-up approach to care. This position also involves developing creative engagement strategies, producing accessible resources and using digital, media, and visual tools to connect effectively with diverse communities.

This is an exciting opportunity for someone with excellent communication skills, a collaborative mindset and a passion for tackling health inequalities. Your creativity, adaptability, and commitment to inclusive practice will be key to driving positive change and supporting the Inclusion Health Team in delivering impactful, community-focused care. This role is part time and on a fixed term contract for 12 months.

• Support the Inclusion Health Team to deliver outreach and engagement with vulnerable children, young people and families across Surrey.
• Build strong relationships with statutory, community and voluntary partners to improve access to health and wellbeing services.
• Engage with marginalised communities (including homeless families, asylum seekers, refugees and Gypsy, Roma and Traveller groups) through regular visits in a variety of settings.
• Promote health education and deliver targeted public health initiatives, including supporting uptake of childhood immunisations and vaccinations.
• Identify unmet health needs and support…