Assistant Meeting and Events Operations Manager

Assistant Meeting and Events Operations Manager About The Role

Assistant Meeting & Events Operations Manager, Hotel du Vin

Rate of Pay /

Hours:

OTE of up to £13.70 per hour including Tronc and Retention Bonus

Type of

Contract:

Permanent

Location:

Avon Gorge Bristol

It’s all in the detail. From a meeting for 6 guests to a 100-cover wedding it’s all in the detail and you make it happen.

We create memories that our guests never forget. At Hotel du Vin we always go above and beyond the expectations and as Asst M&E Operations Manager you will be the face of the business.

Taking charge of the conference area you will be overseeing any Meeting and Events taking place in the property, building relationships in order to cultivate repeat business and ensuring all guest needs are met throughout the day.

Experience in a similar role is beneficial but a smile and personality is an absolute must. As part of this role, you will be working closely with the Front Office Manager and Bar and Bistro Manager as well as conducting Duty Manager responsibilities.

This is a hands‑on role leading the events team and ensuring all meetings, events and weddings run smoothly.

• Oversee the conference area and all Meeting and Events held on the property.
• Build and maintain relationships to cultivate repeat business.
• Ensure all guest needs are met throughout the day.
• Lead the events team and ensure meetings, events and weddings run smoothly.

• Experience in a similar role is beneficial.
• Positive personality and a genuine smile are essential.
• Strong communication and organisational skills.
• Ability to work closely with Front Office, Bar and Bistro Managers.

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £40 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

• Private Medical Healthcare.
• Bonus Plan based on clear and transparent KPI’s.
• Critical Illness cover.
• Life Assurance.

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels.
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.