Senior P&C; HR) Officer; Recruitment and ER

Position: Senior P&C (HR) Officer (Recruitment and ER)
Senior People & Culture Officer (Recruitment and Employee Relations)

Location:

Remote (UK based) / Bristol / London

Salary: £34,200 (Grade
4) per year (plus Inner London Weighting of £3,483.94, if eligible)

Length of contract:
Permanent

Hours:

Full-time, 37 per week

Closing date:
We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible.

Interviews:
Interviews will be scheduled on a rolling basis  

Who are Women’s Aid?  

Women’s Aid (WA) is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Our support services, which include the Survivors’ Forum, the No Woman Turned Away Project, the Survivor’s Handbook, Love Respect (our dedicated website for young people), the national Women’s Aid Directory and our advocacy projects, help thousands of women and children every year.

Purpose of the Senior People & Culture Officer (Recruitment and Employee Relations) role:

To work as part of the People & Culture (P&C) team, providing expert employee relations and HR support across WA and to WA’s member organisations. The postholder will act as a trusted advisor to managers and staff, championing early intervention and informal resolution so that concerns are addressed constructively before they escalate to formal processes. The post-holder will also lead on recruitment activity across the organisation, ensuring a proactive, fair and timely approach to filling vacancies, as well as working closely with the P&C Officer (HR and Engagement) to ensure the smooth running of day-to-day HR activities and administration across WA.

Key duties and responsibilities of the Senior People & Culture Officer (Recruitment and Employee Relations):

Independently manage a caseload of employee relations matters across WA, from early-stage advice through to formal processes, escalating complex, novel or high-risk matters to the P&C Manager

Champion a resolution-focused approach to workplace issues, providing proactive early intervention, de-escalation and facilitated conversation support to managers and staff, so that formal processes are a last resort rather than a default

Deliver Women’s Aid Federation’s membership ER offer, providing first-line employee relations guidance, advisory support and training to member organisations

Lead on recruitment activity across the organisation, ensuring a proactive, fair and timely approach to filling vacancies

Work closely with the P&C Officer (HR and Engagement) to ensure the smooth running of day-to-day HR activities across WA, and act as a source of guidance and coaching for more junior colleagues in the team

What we are looking for in our Senior People & Culture Officer (Recruitment and Employee Relations):

CIPD Level 3 or equivalent demonstrable experience in HR / employee relations

Competent knowledge of Employment Law and its practical application, including current and forthcoming legislative change

Demonstrable experience of independently managing a caseload of ER matters, including investigations, capability, grievance, disciplinary and absence cases

Track record of resolving workplace issues informally through early intervention, de-escalation and facilitated conversations

Experience of advising and coaching managers on ER and performance management matters, and delivering training or guidance sessions to groups

Demonstrable experience of conducting end-to-end recruitment processes

Experience of providing a customer-focused HR service and successfully achieving against agreed objectives and SLAs

Experienced in the use of online HR software, such as People CRMs and recruitment ATS

Strong influencing skills and the ability to build trust quickly at all levels, and demonstrable problem-solving skills and ability to think innovatively

Benefi…