HR Manager

Competitive Starting Salary + Bonus + Benefits

• Contract type:
  Permanent (Full-Time) |

Are you a HR Manager looking for a role where you can partner closely with leaders?

Do you give commercially focused, pragmatic HR guidance that drives accountability, business performance and people outcomes?

As a key member of the HR Management Team, the HR Manager for CS&D will support organisational effectiveness, employee relations, workforce planning, change management, leadership capability and employee engagement across the Customer Services and Distribution workforce.

A central part of your role is to ensure that people management responsibilities are owned by line managers, with HR providing professional advice, coaching, guidance and challenge.

You'll need to be confident coaching and challenging managers to build leadership capability, manage employee relations, support organisational change, and deliver effective workforce planning and engagement initiatives.

A significant focus will be on the people agenda for the CS&D Investment Project, supporting the development of the new Avonmouth distribution centre and the transition of the workforce into the new facility.

This includes workforce planning, organisational design, communications, consultation, change management and employee engagement.

You'll also oversee employee representative and Trade Union relationships within the Warehouse and Transport functions, ensuring matters are handled constructively and consistently.

Regular travel between Trowbridge, Portbury and Avonmouth offers the opportunity to build strong relationships across the business.

• Strategic and operational HR influence within a growing business
• A leading role in a major business transformation project
• Exposure to senior leaders and key operational functions
• Opportunity to shape organisational capability, culture and engagement

This role is based on-site 5 days a week.

You will need a driving licence and access to your own transport and be prepared to travel to support operational requirements.

apetito is the UK’s leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings.

Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness.

Wiltshire Farm Foods, our sister company, is the UK’s largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK.

• Be the dedicated HR Manager for Customer Services & Distribution. Maintain a visible presence and building strong relationships with CS&D leaders to identify workforce challenges and opportunities, including workforce planning, organisational design, succession planning, retention and talent development.
• Collaborate with the Director of HR and wider HR team to deliver a consistent people agenda, ensuring all activity aligns with company policies, values, governance standards and employment legislation.
• Provide balanced, commercial and pragmatic HR advice and challenge that supports operational objectives while maintaining compliance, organisational standards and best practice.
• Escalate and manage significant people risks, complex employee relations matters and strategic workforce issues in line with agreed HR direction.

• Coach and support managers to confidently lead their teams, strengthening capability across performance, engagement, conduct, absence and employee development.
• Promote a culture of manager accountability by providing guidance and challenge.
• Challenge behaviours, requests or working practices that undermine manager accountability

• Provide expert advice and support on employee relations (including disciplinary, grievance, capability, performance, absence, flexible working and appeals) to enable managers to resolve people issues promptly, fairly and in line with company policy and employment law, with minimal risk to the business.
• Lead complex and high-risk cases, ensuring fair, legally compliant and well-documented outcomes.

• Work with managers to identify and manage people related risks.
• Develop and implement people plans that support business change.
• Support organisational change initiatives (restructures, consultations, TUPE activity and transformation projects) including documentation, communication and supporting materials.