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First Line Tech Support — into Product Expert; Hybrid
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-02-05
Listing for:
Bud
Full Time
position Listed on 2026-02-05
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A dynamic SaaS company in Bristol is seeking a 1st Line Support Technician to deliver exceptional technical customer support. Responsibilities include triaging support requests, educating users, and collaborating with L2/L3 engineers. Ideal candidates will possess strong problem-solving and communication skills, a proactive approach, and a willingness to grow with the company. Benefits include 25 days holiday plus bank holidays, hybrid working arrangements, and additional perks such as fitness and mindfulness classes at the office.
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