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Customer Support Team Lead – Tech

Job in Bristol, Bristol County, BS1, England, UK
Listing for: PIB Group
Full Time position
Listed on 2026-02-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Support Team Lead – Employee Benefits Tech
A growing Employee Benefits firm in Bristol is seeking a Customer Support Team Leader to oversee a team and manage customer queries for technology clients. Responsibilities include defining service level agreements and leading the use of support tools such as Zendesk. The ideal candidate will have at least 2 years' experience in Employee Benefits, strong organisational skills, and be committed to continuous learning.

Competitive benefits include generous leave policies and a comprehensive employee welfare package.
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