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Technical Support IT Support

Escalated Support Engineer — Tech Troubleshooter

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Amazon
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
A leading ecommerce software company in the UK is seeking a Second Line Support Engineer to diagnose and resolve technical issues while providing high-quality service. You will support customers by managing escalated tickets and developing documentation to enhance the team's technical capabilities. The role offers a collaborative environment that values work-life balance and team bonding activities. Ideal candidates possess strong problem-solving skills and relevant technical experience, particularly in programming and scripting.
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