Business Analyst – ITSM & Halo PSA Transformation

A leading provider of Connected Cloud Solutions is seeking an experienced Business Analyst to map and improve core business processes to facilitate a smooth system implementation. The role includes performing gap analyses, collaborating with department heads, and supporting ongoing business transformation initiatives. Candidates should have experience in an IT Managed Service Provider, a strong understanding of ITSM processes, and excellent communication skills.

This opportunity offers generous benefits including subsidized healthcare and a strong pension contribution.
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