Service Designer

This range is provided by rmg digital. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Direct message the job poster from rmg digital

We’re looking for a Senior / Lead Service Designer to join a high-profile UK government programme. You’ll be helping reimagine how entire services operate – not just designing screens, but shaping the policies, processes, people and tech that make it all work. Fully remote (UK-based).

Must be a British citizen – SC clearance required (bonus if you already have it or have worked on central government projects).

Want to design services that genuinely change how government works for millions of people?

This is your chance to make a real difference to public services while working fully remote – and to do it on a high-impact project.

Interested? Apply now with your CV and let’s talk!

• Leading the design and optimisation of end-to-end services across digital, physical and human touchpoints
• Turning research and data into clear, actionable service direction
• Co-creating solutions with senior stakeholders and cross-functional teams
• Facilitating workshops and building trusted relationships at every level
• Mentoring other designers and helping grow best practices in service design

• A systems thinker who understands the messy realities of real-world service delivery
• Strong communicator who can engage senior leaders and technical teams

• Existing SC clearance or experience on central government projects
• Familiarity with policy design, service operations or business case development

This is your chance to make a real difference to public services while working fully remote – and to do it on a high-impact project.

• Mid-Senior level

• Contract

• Design

• Government Administration and Government Relations Services

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