Head of Digital Adoption

Head of Digital Adoption, Foot Anstey
• Bristol, England, UK

Job Title: Head of Digital Adoption

Ready to lead the way in how our people embrace technology and learn new digital skills at Foot Anstey

We're one of the UK's most forward‑thinking law firms built on a foundation of innovation, collaboration and ambition. Join us and let's shape the future together.

* We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies.

• Role: Head of Digital Adoption
• Team: IT
• Location: Hybrid working from Bristol or Exeter
• Working Pattern: Full time
• Why this role matters: This role is all about training and empowering our people to make the most of the technology at their fingertips - helping them work smarter not harder. You'll champion new tools and innovations guiding colleagues through change and ensuring they feel confident and supported every step of the way. You and your team will be the go‑to experts for driving digital confidence across the business.

This is a pivotal leadership role within our IT team driving learning initiatives that ensure our people engage with adopt and become proficient in the technologies that support their work. You will design frameworks set measurable goals and champion a culture of continuous improvement and innovation - supporting the firm's ambitions for growth and our colleagues use of AI and emerging technologies.

In this role you’ll:

• Develop and deliver a digital adoption strategy aligned with firm objectives and champion innovative ways of working.
• Create and maintain a technology skills framework assessing proficiency and identifying gaps.
• Define KPIs and report on adoption rates using data to drive actionable insights.
• Design and deliver training programmes in partnership with Talent Development promoting best practice and engagement.
• Lead a team of three providing coaching and mentoring to support growth.
• Collaborate with stakeholders across Technology, Legal, Operations and Practice Groups to ensure solutions meet user needs.
• Drive the use of innovative solutions and AI identifying opportunities to improve productivity, quality and accessibility of legal knowledge.

At Foot Anstey, innovation is at the heart of our strategy. We are looking for a Head of Digital Adoption to lead the way in maximising the firm's investment in technology and embedding digital confidence in our people across the business.

We're seeking someone who thrives in a fast‑paced client‑focused environment and brings:

• Proven experience in digital adoption and training within professional services (law firm experience desirable).
• Strong understanding of user engagement strategies and digital transformation principles.
• Excellent analytical skills with the ability to interpret data and influence decisions.
• Exceptional communication and stakeholder management skills.
• Experience managing and developing a team.
• Exposure to introducing innovative and AI‑enabled technologies including running pilots and assessing outcomes.

At Foot Anstey we are committed to making a difference for our people, our clients and society. Here’s what makes us stand out:

• An ambitious growth strategy that opens up opportunities for our people to make their mark.
• A client base that spans household names, thriving startups and ambitious enterprises.
• A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative.
• A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities.
• Comprehensive professional development and training – whatever your role and level we have training that will support you to achieve your goals.

We believe our people are our greatest asset. That's why we offer a comprehensive benefits package designed to support your professional growth and personal wellbeing including:

• Competitive salary and performance‑linked bonus.
• Enhanced parental leave policies.
• Private healthcare and wellbeing initiatives (e.g. mental health support, gym memberships).
• An…