Senior UX Consultant

Overview

I am currently working with a consultancy who are actively seeking a senior UX consultant to lead UX discovery for a range of business-critical journeys in the helpdesk and self-service space.

• Strong identity-centric UX experience with authentification, MFA, IDV, and recovery journeys.
• Strong experience designing accessible, low friction user journeys.
• Strong experience with Figma, prototyping, and usability testing.
• Good background in behavioural change or service design.
• Strong stakeholder management skills in regulated environments.

• Up to £495pd Umbrella.
• Initial 6-month contract with extensions.
• Hybrid working in Manchester.

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