Technology QA Analyst

Technology QA Analyst

Department: Indicia - Technology

Employment Type: Permanent - Full Time

Location: Bristol

About the Role:We are seeking a QA Analyst to be responsible for the production, management, and execution of test scenarios to support project and QA activities, working closely with QA and Project Management. This includes QA of all backend and frontend changes within adm-indicia, including test case creation, test execution and test co‑ordination at system, systems integration, end‑user, functional and non‑functional levels.

Additionally, you will support test automation, including use of AI tools, as requested. to provide quality testing setup plus support verification of catalogue creation new client engagements and existing client technology solutions.

With proactive and collaborative communication skills and good interpersonal consultative skills, this role will require strong collaboration across the adm‑indicia organization as well a range of different client functions/levels.

You must be able to demonstrate the ability to work with development and business teams, manage QA tasks to given timelines, highlight project risks, produce key QA deliverables and provide relevant updates related to project health and delivery. Additionally, the right candidate should be able to help teams with creation of clear test coverage and delivery of test services, as well as support defect management, release sign off and relevant approvals.

This is a hybrid role, with an expectation to be in the Bristol office 2 – 3 days per week.

• Support the creation, improvement and maintenance of test assets, including regression suites across products and regions.
• Develop test strategies and plans based on project requirements, identifying early defects and ensuring testability.
• Write and execute manual and automated tests, documenting results clearly for knowledge transfer.
• Log defects with strong technical and functional insight to support quick resolution.
• Create and maintain database test automation scripts where required.
• Work closely with QA Leads, QA Manager and development teams to uphold consistent testing standards and processes.
• Conduct technical systems testing and support additional testing types (performance, security, device, usability).
• Build subject‑matter expertise in relevant applications and use this knowledge to strengthen QA quality.
• Contribute to continuous improvement of QA tools, processes and innovation (including adoption of AI).
• Monitor testing progress, report status, and take ownership of quality throughout the delivery lifecycle.

• Extensive experience in QA and testing across large‑scale, cross‑functional technology projects.
• Strong understanding of QA theory, methodologies and ISTQB/ISO standards.
• Solid SQL skills and confident in data analysis.
• Hands‑on experience with both Agile and Waterfall delivery methodologies.
• Proficient using Azure Dev Ops and/or Jira for test planning, user stories and defect management.
• Good understanding of non‑functional testing (performance, security, usability) and related tools.
• Practical experience with automation tools such as Playwright, Selenium, Rest Assured or similar.
• Experience using AI tools to support QA planning or test optimisation.
• Fluent written and spoken English; able to present and communicate clearly at all levels.
• High proficiency with Microsoft 365 and collaboration tools (Azure Dev Ops, SharePoint, Teams) plus experience working with third‑party suppliers.

adm‑Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.