QA & Testing Director, GBS

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work;

think of Gallagher.

At Gallagher, we’re proud to be one of the world’s largest insurance brokerage and risk management companies. We’re looking for a QA & Testing Director to join our Global Gallagher Benefit Services (GBS) IT team in the UK. This is a leadership role where you’ll shape the testing strategy and drive quality assurance across our global operations. You’ll work with a talented team of over 40 professionals, helping us deliver innovative and reliable technology solutions that make a real difference to our clients.

As the QA & Testing Director, you’ll lead the way in defining and refining our global testing strategy. You’ll collaborate with other QA & Testing Directors to ensure consistency and quality across all testing activities. You’ll coach and mentor teams, helping them improve processes and adopt best practices. By identifying emerging trends and tools, you’ll ensure our testing methods remain cutting‑edge.

You’ll also work closely with stakeholders to promote the value of testing in delivering high‑quality software. Your role will involve organising workshops, sharing knowledge, and fostering a culture of continuous learning. You’ll be a key advocate for testing within the business, ensuring it’s at the heart of everything we do.

• A deep understanding of testing methodologies, frameworks, and best practices.
• Experience in software testing, including planning, execution, and defect management.
• Knowledge of testing activities such as automation, integration, performance, and security testing.
• Familiarity with Agile environments and tools like Azure Dev Ops or Jenkins.
• Strong analytical and problem‑solving skills.
• The ability to explain technical concepts clearly to non‑technical audiences.
• A collaborative mindset and a passion for helping teams grow and succeed.

Must be eligible to work in the UK.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get; depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.

• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back‑up family care.
• And many more…

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and…